Privacy Policy

1. Introduction

EquipNote ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our maintenance tracking application and related services.

2. Information We Collect

2.1 Account Information

• Email address and password for account creation
• Name and contact information
• Account preferences and settings
• Subscription and billing information (for Premium users)

2.2 Equipment and Maintenance Data

• Equipment and vehicle information (make, model, year, VIN)
• Maintenance logs and service history
• Parts information and costs
• Mileage and usage data
• Maintenance reminders and schedules
• Photos and attachments you upload

2.3 Usage Information

• Log data and analytics about your use of the Service
• Device information and browser type
• IP address and general location data
• Cookies and similar tracking technologies

2.4 Payment Information

• Payment method details (processed securely by Stripe)
• Billing address and transaction history
• Subscription status and renewal dates

3. How We Use Your Information

• Provide and maintain the Service
• Process your maintenance logs and generate reports
• Send maintenance reminders and notifications
• Provide customer support and respond to inquiries
• Process payments and manage subscriptions
• Improve our Service and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing (Stripe)
• Email delivery and communication
• Data storage and hosting
• Analytics and performance monitoring
• Customer support services

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

6. Data Retention

• We retain your account information while your account is active
• Maintenance logs and equipment data are kept until you delete them or your account
• Payment information is retained as required for accounting and legal purposes
• Upon account deletion, your data is permanently removed within 30 days
• Some information may be retained longer if required by law

7. Your Rights and Choices

7.1 Access and Control

• Access and update your account information
• Export your data in standard formats
• Delete your account and associated data
• Opt out of marketing communications
• Manage your privacy preferences

7.2 Cookies and Tracking

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

7.3 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: